Work Health and Safety Risk Management Strategies

Introduction

Work Health and Safety (WHS) is a fundamental aspect of business operations, ensuring that workplaces remain safe and free from hazards that could cause injury, illness, or death. The WHS framework is governed primarily by the Model Work Health and Safety Act (2011), which has been adopted by most states and territories. This legislation places a legal obligation on businesses and individuals to identify, assess, and manage risks to protect workers and others from harm. Effective WHS risk management strategies are essential for compliance, employee wellbeing, and organisational sustainability.

  1. The Legislative Framework

The Model WHS Act and Regulations, developed by Safe Work Australia, provide a nationally consistent approach to managing workplace health and safety. Key elements include:

  • Primary Duty of Care: Employers, or Persons Conducting a Business or Undertaking (PCBUs), must ensure, as far as reasonably practicable, the health and safety of workers and others affected by their operations.
  • Consultation Requirements: PCBUs must consult with workers and health and safety representatives (HSRs) on matters that affect their health and safety.
  • Due Diligence: Officers (such as company directors) must demonstrate proactive management of WHS risks.

Each state and territory enforces these laws through its own regulatory authority, such as SafeWork NSW, WorkSafe Victoria, and WorkSafe Queensland.

  1. The Risk Management Process

The WHS risk management process follows a systematic approach outlined in the Code of Practice: How to Manage Work Health and Safety Risks. The four key steps are:

Step 1: Identify Hazards

This involves recognising potential sources of harm, such as physical hazards (machinery, noise), chemical hazards (toxic substances), biological hazards (infections), psychosocial hazards (stress, bullying), and ergonomic hazards (poor workstation design). Hazard identification can be done through workplace inspections, incident reports, and worker consultation.

Step 2: Assess Risks

Risk assessment determines the likelihood and consequence of harm occurring. Tools such as risk matrices help organisations prioritise which risks require immediate control. While not always mandatory, formal risk assessment is recommended for complex or high-risk tasks.

Step 3: Control Risks

The hierarchy of control is a key WHS principle used to eliminate or minimise risks. It prioritises control measures as follows:

  1. Elimination – Remove the hazard entirely.
  2. Substitution – Replace the hazard with something safer.
  3. Engineering Controls – Isolate people from the hazard.
  4. Administrative Controls – Change the way people work (e.g., procedures, training).
  5. Personal Protective Equipment (PPE) – Use protective gear as a last resort.

Step 4: Review and Monitor Controls

Risk control measures must be regularly reviewed to ensure they remain effective, particularly after incidents, workplace changes, or the introduction of new equipment or processes.

  1. Key Strategies for Effective WHS Risk Management

To embed WHS risk management within organisational culture, the following strategies are recommended:

  • Leadership and Commitment: Senior management must demonstrate visible commitment to WHS through policies, resources, and active participation.
  • Worker Involvement: Engaging workers in decision-making fosters a safety culture and improves hazard identification and compliance.
  • Training and Education: Ongoing WHS training ensures that workers understand risks and know how to manage them effectively.
  • Incident Reporting and Investigation: A transparent reporting system encourages early identification of hazards and prevents recurrence.
  • Use of Technology: Digital WHS management systems and real-time monitoring tools enhance data collection, risk assessment, and compliance tracking.
  • Continuous Improvement: Organisations should use performance indicators and audit results to improve their WHS systems continuously.
  1. Emerging WHS Challenges

Modern workplaces face new challenges that require adaptive risk management strategies, including:

  • Psychosocial Risks: Managing mental health, workplace stress, and harassment.
  • Remote and Hybrid Work: Ensuring home office safety and ergonomic compliance.
  • Automation and AI: Addressing safety risks linked to human-machine interaction.
  • Climate Change: Mitigating heat stress, air quality issues, and extreme weather impacts on outdoor workers.

Conclusion

Effective Work Health and Safety (WHS) risk management is not only a legal obligation but also a cornerstone of sustainable business practice. By systematically identifying, assessing, controlling, and reviewing workplace risks, organisations can protect their workforce, enhance productivity, and foster a positive safety culture. As the nature of work continues to evolve, businesses must remain proactive, innovative, and compliant in managing health and safety risks for all.

If you are unsure as to what potential risk exposures your organisation may be facing, get in touch with us today. At Safety for Life we provide practical assistance in the development of an effective Risk Management Program and strategies to assist you to minimise your risk exposures.

If you are considering a safety software application for the management of risk, then please consider Sherm. Sherm Software is an essential safety management system for your organisations WHS Risk Management. Worker involvement, training and incident reporting and investigation ensure real-time monitoring is easily achieved. Sherm’s new dashboard performance indicator helps with continuous improvement of your organisations WHS Management System without the need to go searching.

Sherm Software empowers businesses to prioritise safety, achieve compliance, and build a resilient workplace culture. Get in touch today and learn more.

Employer Obligations: Travel, Safety, and Pre-Shift Work – What You Need to Know

Employers have a legal responsibility to look after their workers, not just while they’re on site, but also when they’re travelling for work or carrying out tasks before their shift officially starts.

Getting these details right is essential for compliance with the Fair Work Act 2009 (Cth), Work Health and Safety (WHS) laws, and state and territory Workers’ Compensation Acts. Let’s unpack what this means in practice for employers and employees.

The Two Core Duties Every Employer Has

No matter the industry or job type, employers have two key obligations when it comes to travel and pre-shift work:

  1. Pay for all hours worked

Employees must be paid for any time they spend performing work-related duties, even if it happens outside rostered hours or before they officially “clock on.”

  1. Ensure health and safety for all work-related activities

Employers have a duty of care to protect workers’ health and safety while they are at work, and that includes time spent travelling as part of their job.

Health and Safety When Travelling for Work

Under the Work Health and Safety Act 2011 (Cth), employers must do everything reasonably practicable to keep workers safe. This doesn’t stop at the worksite gate, it extends to any work-related travel.

Employers should:

  • Provide safe vehicles and equipment.
  • Manage risks such as fatigue, weather conditions, and long driving hours.
  • Offer journey management plans and ensure rest breaks are built into schedules.
  • Have emergency communication and check-in systems for remote or regional travel.

If a worker is travelling between sites or visiting clients, that journey is part of their job, meaning both safety obligations and workers’ compensation coverage apply.

Do You Have to Pay for Travel Time?

Not all travel is created equal in the eyes of the law. Here’s how it breaks down:

Travel Type Paid Time? Covered by WHS / Workers’ Comp? Notes
Ordinary commute (home to regular workplace) No Usually not Normal commuting time isn’t paid or covered
Travel between worksites or to off-site duties Yes Yes Paid as work time and covered for safety and insurance
Collecting work vehicle or tools before shift Yes Yes Counts as pre-shift work
Overnight or interstate travel for work Yes Yes Paid for duties and travel within ordinary working hours

If the travel occurs after the employee has started work or is part of their duties, it must be paid.

Paying for Pre-Shift Work

Pre-shift work is one of the most common compliance blind spots for employers.

Under the Fair Work Act, if an employee performs any work-related activity before or after their rostered hours, and it’s required or expected, that time must be paid.

Examples include:

  • Attending pre-start or toolbox meetings.
  • Logging into computer systems or checking emails before a shift.
  • Setting up tools or workstations.
  • Conducting pre-start vehicle or safety checks.
  • Collecting materials or equipment for the day.

Even short pre-shift tasks count as “time worked” and must be recorded and paid at the appropriate rate (ordinary or overtime).

Failing to pay for this time can lead to Fair Work Ombudsman investigations, back-pay orders, and financial penalties.

Integrating Pay and Safety Obligations

Travel and pre-shift work policies should connect payroll, HR, and safety obligations. Here’s how they fit together:

Area Employer Responsibility Legal Basis
Safety during travel Manage driving and fatigue risks, ensure vehicle safety WHS Act 2011
Payment for work-related travel Pay for travel time when it’s part of duties Fair Work Act 2009
Payment for pre-shift work Pay for all duties performed outside rostered hours Fair Work Act 2009
Workers’ compensation Ensure cover for all work-related travel and duties State/Territory laws
Record keeping Maintain accurate timesheets and records of hours worked Fair Work Regulations 2009

Best Practices for Employers

To stay compliant and fair:

  • Define start and finish times clearly in contracts and policies.
  • Pay for any required work before or after official shifts.
  • Assess travel risks, especially for field staff and remote workers.
  • Keep records of all hours worked and travel time.
  • Maintain vehicles and equipment used for work-related travel.
  • Provide fatigue management training and schedule adequate rest breaks.

Real-World Example

A field technician collects a company ute from the depot at 7:30 a.m., attends a short safety meeting, then drives to the first job site. The rostered start time is 8:00 a.m.

In this case:

  • The pre-start meeting and vehicle checks are paid work.
  • The travel between the depot and job sites is paid time.
  • The employer must ensure the vehicle is safe and insured, allow adequate breaks, and provide workers’ compensation cover during travel.

Final Thoughts

Employer obligations around travel, safety, and pre-shift work go hand in hand. The key takeaway is simple, if a worker is performing duties or travelling as part of their job, that time is work time, and it must be both safe and paid.

By taking a proactive approach to managing travel risks, recording hours accurately, and compensating fairly, employers not only comply with the law but also build trust and protect their workforce.

Implementing Psychosocial Risk Controls: A National Strategy

Why a National Approach is Essential

Psychosocial hazards are now recognised in every Australian jurisdiction under WHS laws, with specific Codes of Practice and regulator guidance in place. While terminology and commencement dates vary between states and territories, the core duties are consistent:

  • Identify psychosocial hazards
  • Assess the associated risks
  • Implement effective control measures
  • Review and maintain those controls

A national strategy ensures multi-site organisations apply consistent processes, meet local legal requirements, and maintain a unified safety culture across all operations.

Key Principles for a National Strategy

Embed Psychosocial Risk into Existing WHS Systems

  • Integrate mental health hazard identification into current safety inspections, risk registers, and incident investigations.
  • Use a unified template for psychosocial risk assessments, adaptable to local needs.

Apply the Hierarchy of Controls

  • Prioritise eliminating hazards (e.g., redesigning work to avoid excessive demands).
  • Follow with substitution, engineering, administrative controls, and training — noting PPE is rarely applicable for psychosocial risks.

Use Evidence-Based Frameworks

  • Align controls with regulator-endorsed guidance (e.g., Safe Work Australia and state-specific Codes of Practice).
  • Incorporate recognised models to design safer work.

Build a Reporting and Feedback Culture

  • Provide confidential, accessible channels for workers to raise concerns.
  • Ensure managers are trained to recognise and respond to psychosocial hazards sensitively and constructively.

Monitor, Review, and Improve

  • Collect data from hazard reports, surveys, exit interviews, and absenteeism trends.
  • Review controls at scheduled intervals and after any incident or organisational change.

How SHERM Supports a National Rollout

  • Centralised Risk Management: One platform to log, assess, and control psychosocial hazards across all sites.
  • Custom Templates: Risk assessment forms mapped to each state’s Code of Practice while maintaining a consistent company-wide standard.
  • Training and Compliance Tracking: Automated reminders for mandatory psychosocial hazard awareness training.
  • Incident and Concern Reporting: Mobile and web-based reporting for early intervention.
  • Audit-Ready Evidence: Comprehensive records to satisfy any regulator, in any jurisdiction.

The Payoff

A coordinated national strategy not only ensures compliance in every state and territory, but also:

  • Reduces incidents linked to mental health harm
  • Improves employee engagement and retention
  • Strengthens organisational reputation as a mentally safe workplace

National Psychosocial Risk Control Strategy

A consistent approach to meeting mental health duties across Australia

National Compliance Snapshot

Jurisdiction Primary Legislation Key Psychosocial Duty Current Code of Practice/Guidance Commencement
QLD Work Health and Safety Act 2011 Identify, assess, control, and review psychosocial hazards Managing the Risk of Psychosocial Hazards at Work Code of Practice 2022 1 Apr 2023
NSW Work Health and Safety Act 2011 Manage psychosocial risks as WHS hazards Code of Practice: Managing Psychosocial Hazards at Work (2021) 1 Oct 2022
VIC Occupational Health and Safety Act 2004 Identify, assess and control psychosocial hazards (Regulation 2022) OHS Amendment (Psychological Health) Regulations 1 Sep 2022
WA Work Health and Safety Act 2020 Same duty of care for psychological and physical safety Code of Practice: Psychosocial Hazards in the Workplace (2022) 24 Dec 2022
SA Work Health and Safety Act 2012 Manage psychosocial hazards under general duty Code of Practice: Managing Psychosocial Hazards at Work (SA adopted) 1 Jul 2023
TAS Work Health and Safety Act 2012 Treat psychosocial hazards like other WHS risks Guidance: Psychosocial Hazards in the Workplace Ongoing
NT Work Health and Safety (National Uniform Legislation) Act 2011 Eliminate or minimise psychosocial risks so far as reasonably practicable Code of Practice: Managing Psychosocial Hazards at Work Ongoing
ACT Work Health and Safety Act 2011 Identify and control psychosocial hazards Code of Practice: Managing Psychosocial Hazards at Work Ongoing

National Control Strategies

Core Risk Control Principles (Applies in All States/Territories)

  • Eliminate hazards where possible (e.g., redesign roles to avoid excessive demands).
  • Engineering controls (e.g., improved rostering systems to manage workloads).
  • Administrative controls (e.g., clear policies, fair change management processes).
  • Training and support (e.g., leadership training in psychological safety, staff awareness sessions).
  • Ongoing monitoring (e.g., regular staff surveys, review of absenteeism and turnover data).

Example Risk Controls

  • Workload Management → Monitor workloads, redistribute tasks, and avoid prolonged excessive demands.
  • Clear Role Expectations → Maintain up-to-date job descriptions and ensure they are discussed during performance reviews.
  • Bullying and Harassment Prevention → Implement zero-tolerance policies and accessible reporting procedures.
  • Remote or Isolated Work Safety → Provide regular contact, mental health resources, and technological support.
  • Critical Incident Support → Offer employee assistance programs and structured post-incident debriefs.

National Implementation Tips

  1. Integrate into Existing WHS Systems — Build psychosocial hazard checks into current risk registers, inspections, and incident investigations.
  2. Use a Standardised Risk Assessment Template — Keep the same core format nationally, adjusting for state-specific guidance.
  3. Train Managers and Workers — Ensure leaders can recognise and respond appropriately to psychosocial hazards.
  4. Maintain an Evidence Trail — Record hazard identification, risk assessments, control measures, and review dates for audit readiness.
  5. Review Controls Regularly — Especially after incidents, organisational change, or workforce feedback.

With SHERM, your organisation can meet psychosocial hazard duties in every Australian jurisdiction — with one, consistent, audit-ready system.

Get in touch today and discover more.

Is RF EME the Next Emerging WHS Risk? Here’s Why You Should Pay Attention

In today’s tech-saturated world, Radiofrequency Electromagnetic Energy (RF EME) is everywhere—from mobile phone towers and Wi-Fi routers to smart meters and industrial antennas. While most regulatory bodies claim current exposure levels are safe, growing independent research suggests it’s time to look deeper.

At Sherm, we’re always thinking ahead for our clients. That’s why we’ve just released a new RF EME Awareness Procedure and Risk Assessment Template as part of our commitment to emerging risk management.

⚠️ The Science Isn’t Settled—But the Risk Is Real

Regulatory bodies like ARPANSA and ICNIRP base exposure limits on thermal effects (tissue heating). However, independent research—including the BioInitiative Report and studies published in peer-reviewed journals—highlights non-thermal biological effects such as:

  • Oxidative stress

  • Sleep disturbance

  • DNA damage

  • Neurological changes

  • Increased cancer risk

These effects have been observed at exposure levels well below current “safe” limits.

📋 What Sherm Clients Can Access Now

Our new RF EME document pack includes:

  • A practical RF EME Awareness Procedure aligned with WHS obligations

  • A ready-to-use Risk Assessment Template for evaluating site-based exposure

  • A contrast between ARPANSA/ICNIRP standards and precautionary guidelines recommended by the BioInitiative Report

These documents are perfect for organisations working near high-frequency zones or simply wanting to stay ahead of emerging compliance expectations.

🧭 Leading with Precaution

While there may be no official consensus yet, the principle of “better safe than sorry” has never been more relevant. Proactive management of RF EME exposure isn’t just smart risk governance—it’s responsible leadership in health and safety.

Ready to empower your workforce and strengthen your WHS compliance?

👉 Contact Sherm to learn more or request access to our RF EME documentation suite.