Remote Administration

Sherm software is a SaaS application meaning access is available 24/7 through an Internet connection. The important attributes through SaaS provide for scalability, configurability and multi-tenant efficiencies.

The architecture for design provides excellent benefits for our clients, including:

1. Secured Technology

The protocol developed within Sherm provides for the transmission of data via the Internet.  Sherm is hosted at The Global Switch data centre managed by Webhoster to provide resilient, redundant and an extremely secure environment that utilises the highest quality infrastructure available.  Be assured that your company information and data is privately maintained and is only accessible by you through your unique connection to the private servers.

2. System Improvements

SaaS applications provide the ability for the Vendor to make changes to the software system and deploy these directly to the client.  Changes for systems improvements are all about the client and the user experience.  As a client, your feedback is important to us and you can post feedback through the Contact Us page.  System improvements, patches and upgrades do not cost the client.  It is our responsibility to maintain, update and improve our Software with Service to you.

3. Security and Integrity

Data integrity means ensuring the data you input is identically maintained during any operations (such as transfer, storage or retrieval).  Put simply, Sherm ensures data integrity is consistent and correct and only changes in response to authorised persons actions and authority to do so.  Inbuilt workflows and business rules also ensure integrity of data. The security-enabled provisions in Sherm include unique username and passwords for each person who will use the software.  

Furthermore, each person is assigned a User Role that determines the level of access rights and permission to the various modules of the system. The private services and unique company data files have secure layer protocols for data transmission and encryption.

We understand the importance of confidentiality and security of information and data and have ensured the systems integrity for maintaining such standards.